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Request for Account Deletion

If you purchased your subscription via in-app purchase, you will need to cancel it manually in your app store subscription settings. Otherwise, payments will remain active and you will continue to be charged.

If you purchased your subscription through other means and would like to cancel it, please contact Customer Service

You must include the email address linked to your digital account — we only complete requests on the information linked to your email address.

To verify your identity, we will send an email to the email address you provide which matches our records and wait for your response. In some instances, we may also ask for additional information to ensure we verify your identity before complying.

To learn more about how we handle your data, please read our  Policy Privacy




    • By submitting, I agree that I have read, understand and accept the terms and conditions of service.
    • By sending this request I confirm the following: I am entitled to make this request because it relates to the processing of my personal data or because I have been authorized by the data subject to whose data the request relates. The data contained in my request are accurate and correct. I am aware that the request, including the data contained therein, will be processed in order to respond to my request.
    • I authorize with this act to be contacted by a representative to carry out security verifications necessary to proceed with the deletion of my account.
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